“My trailer ramp broke on 33. The patrol driver helped me secure it with extra wire and got me home safely. This happened during morning rush hour. He came behind with hazard lights flashing. PERFECT TIMING! Thanks! Give that man Employee of the Month. He is doing his job with no questions asked with great understanding.”- JoelAssisted on July 27 by Shamari, New York State DOT H.E.L.P.
“Patrol driver Nick was very pleasant, polite, patient, and helpful! He helped me when I ran out of gas, then followed behind to make sure I got to the next exit, okay for me to get off. He gets 5 Stars from me.”- MarsheAssisted on July 27 by Nick, New York State DOT H.E.L.P.
“The patrol driver did an amazing job. Very professional. He was out in no time. He made me feel secure and safe on that crazy highway. He gave me a card to thank him for his service. Thank you, Tony!”- IsmaryAssisted on July 13 by Tony, Florida's Turnpike Enterprise Road Rangers
“Rocco was so helpful. I got a flat on the northern state and he saw and immediately pulled over to help. He helped to change the tire quickly, effectively, and safely. Without him, it would have taken four times as long. He was so helpful and I'm so glad he wound up spotting my car!”- JamesAssisted on July 5 by Rocco, New York State DOT H.E.L.P.
“We rented a car that ran out of gas before getting to the next rest stop. We attempted to call roadside assistance from the rental company to no avail. We then called *347 for help and a patrol driver came to our aid in a very timely manner. We thank all workers so much for their efforts in helping drivers on the road every day!”- NaomieAssisted on June 10 by Emilio, Florida's Turnpike Enterprise Road Rangers
“He helped me when I had a tire blow out on 390 northbound. He changed my tire and kept me safe during a busy traffic time. I can't give him enough praise for the job he did and the service he provided. I called a tow truck and they said they couldn't get to me for an hour and a half. Within 5 minutes, Tom pulled up and had me back on the road in no time. I recently had surgery for a cancerous tumor and physically could not have changed that tire myself. The service the HELP Truck provides is invaluable.”- DavidAssisted on June 10 by Tom, New York State DOT H.E.L.P.
“While driving up the PIP and minutes from home, my driver side front tire blew out on one of the many holes in the highway. Thankfully just a few minutes later, truck 12 pulls up. After a brief introduction, he grabs a few tools from his truck and the repair is done. I offered him $20 as a thank you, but he could not accept tips. Should our paths cross again, I hope he will accept my gratitude.”- BenitoAssisted on June 8 by Rasnel, New York State DOT H.E.L.P.
“Jayson stopped and gave me enough diesel fuel to get off the pike in extremely heavy stop and go traffic so I could reach a station and proceed home. Jayson said he loves his job and it shows. His level of professionalism, enthusiasm, and helpfulness is unusual and MUCH APPRECIATED. You better take care of him and workers like him!!! Thanks again, Jayson. YOU saved the day for me.”- ScottAssisted on June 6 by Jayson, Florida's Turnpike Enterprise Road Rangers