“Francisco saw me pulled over on the highway, as I hadd quite irresponsibly ran myself out of gas. He gave me enough gas to get to the nearest station. He was incredibly kind, with an air that I felt I could quickly trust. When he explained the H.E.L.P. program, I said it seemed like something you'd see in a utopia.”
- Kyle, NYAssisted on August 11 by Francisco, New York State DOT H.E.L.P.
“I was driving on 87 North when my tire blew out on my trailer from some type of metal on the highway. Damon stopped and helped out not only with changing out the tire, but by also moving some bundles of shingles from the trailer to my pickup truck to lessen the weight of the trailer so that the trailer could safely be jacked up to change out the tire. Outstanding service throughout the entire process. Thank you again Damon! 😀”
- Dana, NYAssisted on July 31 by Damon, New York State DOT H.E.L.P.
“The left rear tire on my car blew out. I called 911 and they dispatched Don to help us. He calmly assured us that he would change the rim and put on the spare. He did so in the blazing afternoon heat. He was courteous and humorous throughout. He certainly exceeded our expectations as to the time it took to perform the service. I highly recommend both Don and the Road Ranger Program.”
- John, FLAssisted on July 15 by Don, Florida’s Turnpike Enterprise Road Rangers
“Winston came to our assistance within minutes of our family breaking down as a result of a blown boat trailer tire. He was cheerful, efficient and quickly got us back on the road. We were traveling with two small children and our dog. We did not have the correct wrench for the trailer lug nuts. We are beyond grateful for Winston and the Road Ranger service! He saved the day for sure!”
- Kevin, FLAssisted on June 30 by Winston, Florida’s Turnpike Enterprise Road Rangers
“I want to sincerely thank Justin for going above and beyond during a very stressful morning. While heading to work, my left rear passenger tire suddenly blew out. I immediately pulled over onto a grassy shoulder and attempted to replace it with my spare, but I was struggling to get it done. That's when Justin pulled up behind me without hesitation and offered immediate assistance. He didn't just help—he took over the entire process from start to finish with care, confidence, and professionalism. Justin clearly knew what he was doing and even took the time to recommend a nearby location I could visit afterward for a full repair. When I tried to tip him out of gratitude, he politely declined, explaining it wasn't allowed—despite my insistence. Justin was truly an angel in disguise. It's rare to come across someone so genuinely kind and helpful, and I am incredibly grateful for both him and the service your team provides. I only wish there were more I could do to show my appreciation beyond writing this review. Please recognize him for his outstanding service—he truly made a difference in my day.”
- Akash, NYAssisted on June 6 by Justin, New York State DOT H.E.L.P.